Shipping Information
Domestic Shipping (Within Uganda)
Delivery Times
- Kampala & Surrounding Areas: 1-2 business days
- Major Towns (Jinja, Entebbe, Mukono, etc.): 2-3 business days
- Other Regions: 3-5 business days
Shipping Rates
- Orders over UGX 100,000: FREE shipping within Uganda
- Orders under UGX 100,000: UGX 10,000 flat rate
International Shipping
We ship to select countries internationally. For international orders, please contact us at [email protected] for shipping rates and delivery estimates.
International Delivery Times
- East Africa (Kenya, Tanzania, Rwanda): 5-7 business days
- Rest of Africa: 7-14 business days
- International: 10-21 business days
Order Processing
- Orders are processed within 1-2 business days
- Orders placed on weekends or holidays are processed the next business day
- You will receive an email confirmation when your order ships
Tracking Your Order
Once your order ships, you can track its status by:
- Logging into your account and viewing your order history
- Contacting our customer service team
Delivery Notes
- Please ensure someone is available to receive the package
- Provide accurate delivery address and phone number
- Our delivery partner will contact you before delivery
Questions?
Contact us at [email protected] for any shipping inquiries.