Shipping Information

Domestic Shipping (Within Uganda)

Delivery Times

• Kampala & Surrounding Areas: 1-2 business days
• Major Towns (Jinja, Entebbe, Mukono, etc.): 2-3 business days
• Other Regions: 3-5 business days

Shipping Rates

• Orders over UGX 100,000: FREE shipping within Uganda
• Orders under UGX 100,000: UGX 10,000 flat rate

International Shipping

We ship to select countries internationally. For international orders, please contact us at [email protected] for shipping rates and delivery estimates.

International Delivery Times

• East Africa (Kenya, Tanzania, Rwanda): 5-7 business days
• Rest of Africa: 7-14 business days
• International: 10-21 business days

Order Processing

• Orders are processed within 1-2 business days
• Orders placed on weekends or holidays are processed the next business day
• You will receive an email confirmation when your order ships

Tracking Your Order

Once your order ships, you can track its status by:

• Logging into your account and viewing your order history
• Contacting our customer service team

Delivery Notes

• Please ensure someone is available to receive the package
• Provide accurate delivery address and phone number
• Our delivery partner will contact you before delivery

Questions?

Contact us at [email protected] for any shipping inquiries.