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Have questions about our teas, need help with an order, or want to learn more about Pumzi Teas? We're here to help!
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Kampala, Uganda
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
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Frequently Asked Questions
How long does shipping take within Uganda?
Orders within Kampala are typically delivered within 1-2 business days. For other regions in Uganda, delivery takes 3-5 business days.
Do you ship internationally?
Yes, we ship to select countries. International shipping typically takes 7-14 business days. Please contact us for specific shipping rates to your location.
Are your teas certified organic?
Yes, all Pumzi Teas are certified organic and grown without the use of pesticides or artificial chemicals.
What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact us within 14 days for a refund or exchange. See our Refund Policy for details.
How should I store my tea?
Store your tea in a cool, dry place away from direct sunlight. Keep it in an airtight container to maintain freshness and flavor.